FAQ

When can I expect to receive my order?

All products are made to order (except where specified), and require a 2-3 week turn around due to the time consuming process.

What if you don't have the colours I am after?
I have around 28 yarns colours to select from, however if you can't see the colour that you have in mind, pop me a message and I'll  do my best to source it for you. *Please note that this can add to the turn around time, and price, if I need to source yarn*

Do you offer International Shipping?
I sure do! Send me through a message, and I will look into shipping options and prices for you, as it all depends on the box size and weight, so changes with each product.

Can I track my order?
Absolutely, I will send through tracking info once your order has been sent.

Can I pick up my order?
You sure can! I'm based in Collingwood, and am happy to offer local delivery, and pick-up options for those close by. Just send me a message before you place your order to organise. 

 

If you have any further questions, or if there's something I haven't covered, just pop me a message and I'll be in contact.

Shannon xx